FAQ

Each kit page has an “In the box” list that changes with the length you pick: the latex balloons (10″, 12″ and 18″), your foil number, letters or shapes, accent foils, garland strip, glue dots, two wall hooks, ribbon and a printed setup card.

Helium, a pump, cake, flowers, tables, stands and backdrops. These appear in some photos for styling only.

Not with air. Air-filled garlands are hung on the wall and air-filled numbers stand on the floor or hang with ribbon. You can fill the foils with helium at a party store if you want them to float.

Measured end to end along the wall: 5 ft (55 balloons), 10 ft (110 balloons) or 15 ft (165 balloons). 10 ft suits most backdrops; 15 ft makes a full arch around a doorway or dessert table.

The 32″ number is about the height of a chair back. The 40″ number is about waist height on an adult and makes a bigger statement in photos.

Pick single or double digit, then type your number in the box (for example 1 or 21). We print exactly what you type.

We dispatch in 1–3 business days. Most orders arrive in 10–20 business days. Shipping is free and tracked.

Email us with your party date and country before ordering, and we’ll tell you honestly whether we can make it.

For US orders, import duties are prepaid by us. Other countries may charge import VAT or duties on delivery — see our Shipping policy.

Most people finish in about an hour. No experience needed — every kit includes a printed step-by-step card, and our How it works page walks you through it.

Email us within 7 days of delivery with a photo and your order number. We’ll send a replacement or refund.

Yes, until it ships. Email us with your order number as soon as possible.

Balloons are for decoration under adult supervision. Uninflated or broken balloons are a choking hazard for children under 8 — keep them out of reach and discard broken balloons at once.